Frequently asked questions
Common questions about ADID — what it costs, how it works, what devices it uses, how caregiver alerts work, and how to join a pilot.
How much does ADID cost?
ADID is free. The monitoring platform is provided at no cost to veterans and people living with spinal cord injury worldwide. There are no subscriptions, no paywalls, and no insurance billing.
Who is ADID designed for?
ADID is designed for veterans and people living with spinal cord injury — particularly those with injuries at the T6 level or above, who are at risk of autonomic dysreflexia. It is also designed to support clinicians and caregivers involved in their care.
Was ADID designed with spinal cord injury experience in mind?
Yes. ADID was shaped by long-term lived experience with high-level spinal cord injury alongside more than 25 years of software development experience. Its lead architect is a C4–C5 quadriplegic who sustained a spinal cord injury in 1998 and pursued computer science and physics studies while developing software systems. That experience helped identify the practical challenges surrounding autonomic dysreflexia and influenced ADID’s focus on accessibility, caregiver communication, and real-world monitoring.
Is ADID a diagnostic device?
No. ADID is a passive, non-diagnostic monitoring platform. It surfaces objective physiologic context to support clinical evaluation and decision-making, but it does not diagnose autonomic dysreflexia or any other condition, and it is not a substitute for emergency care or clinical judgment.
What devices does ADID require?
ADID runs on a Wear OS smartwatch (such as the Google Pixel Watch) paired with an Android phone running the ADID app. The watch handles continuous physiologic sensing; the phone handles baseline, history, and caregiver alert configuration. A clinician portal is available at clinician.adid.app for authorized care teams.
What does ADID monitor?
ADID continuously monitors heart rate, heart rate variability, and trend signals against a personal baseline learned from the first days of wear. The system identifies multiple categories of autonomic events — confirmed AD-pattern episodes, elevated trends, and baseline drift — each labeled with a confidence score.
Can ADID alert my caregivers if something serious happens?
Yes. When ADID detects a high-confidence severe or high-risk event, it can deliver real-time alerts to caregivers the patient has designated. Lower-severity events are recorded for later review so caregivers aren’t pulled in for false alarms. Alert routing is configurable per patient.
How is my data protected?
Data is encrypted in transit and at rest, scoped to the clinical site you authorize, and never sold or shared with advertisers. Where ADID operates as a HIPAA business associate of a healthcare provider, protected health information is handled under the applicable Business Associate Agreement. See the Privacy Policy for full detail.
How do I delete my account and data?
You can request account and data deletion at any time — either from within the ADID app (Settings → Account → Delete my account) or by emailing privacy@adid.app. Deletion is completed in production systems within 30 days; residual backups are overwritten within approximately 90 days. Full detail is on the Account & Data Deletion page.
How does the ADID pilot program work?
ADID is deployed in staged pilots. Limited enrollment first, then workflow-fit validation with the clinic, then expansion based on evidence and feedback. We work with SCI clinics, rehab centers, VA-affiliated sites, and individual participants. There is no cost to join.
How do I sign up?
Email info@adid.app to start a conversation. We’ll route you to the right pilot pathway based on whether you’re an individual patient, a caregiver, a clinic, or a VA-affiliated site.